Faq
Below are some Frequently Asked Questions from our customeres before purchasing our products, if you have other questions, please just send it to info@twoklondon.com
TWOK means The Woman of Kolor and we make products for everyone. Our products are for women of all colours as we believe beauty products should be available for everyone.
Some of our customers say T.W.O.K, some say TWORK some say TWERK, some say TWOK. We like to pronounce TWOK as a full word without a full stop in between. So almost like saying TWORK without the R in it but we are more than happy with how you say it as long as you remember to say it 😀
Yes our products and our brand are Cruelty Free
We are based in London
We respond to emails quickly. Please email us at info@twoklondon.com or you can send us a DM also on instagram for assistance @twoklondon
We currently deliver worldwide.
Our UK and International orders are dispatched from the UK.
We also have local partners in these countries so any orders from these countries are fulfilled in the same country. This ensures your order is delivered faster and saves you international shipping cost.
USA
Canada
Nigeria
Ghana
Portugal
Australia
Yes, we are accepting wholesale and dropshipping stockists from different countries. Simply send us an email on info@twoklondon.com and we will be in touch.
Yes our foundations are suitable for Vegans and Vegetarians.
Yes we would love to work with you as an Affiliate. This is a great way to make passive income doing what you love. Please visit the link to become an Affiliate
https://affilo.io/signup/twok-london/MjI2MS4xOTYzdHdvay1sb25kb24uVA
We accept Paypal, Visa, Mastercard, AMEX, Maestro, Shoppay, Apple pay and Gpay. We also accept Bank transfers from some countries.
UK Standard (3-5 working days)*******************
UK Express (1-2 working days)
Europe Standard (3-5 working days)****************************
Europe Tracked & Signed (3-4 working days)*******************
Nigeria Lagos (1-2 working days)***********************
Nigeria Outside Lagos (3-5 working days)**************
USA & Canada Standard (3-5 working days)****************
USA & Canada Express (1-2 working days)***************
Rest of World Please contact us for confirmation
Yes we currently accecpt both wholesale and dropsipping orders. Please email us for more information on info@twoklondon.com
Yes, we offer free shipping on orders over £30
We ship our order in 1 working day of receiving your order
Unfortunately for health and safety reasons we do not accept returns
You can purchase our products directly form our website or from our authourised resellers.
Unable to find satisfactory answers ?
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